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1. Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 通過詢問客人對食品和服務(wù)的反饋，與客人產(chǎn)生互動。 2. Train, maintain and enforce all Marriott service standards in the outlet. 保證該部門的培訓，管理，和任務(wù)的執(zhí)行都是根據(jù)萬豪的標準。 3. Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide. 根據(jù)萬豪的酒吧準則，使用萬豪標準的飲料單譜，執(zhí)行萬豪的服務(wù)標準，保證遞送給客人飲品的的品質(zhì)。 4. Properly execute revenue and check control procedures on shift. 完成指標，檢查上班的時間管理。 5. Handle daily associate relations (i.e. scheduling, time adjustments). 處理員工日常工作關(guān)系，比如：工作時間，上班時間調(diào)整。 6. Maintain a safe & sanitary work environment for all associate & guests. 保證員工安定的工作環(huán)境，確保給予客人穩(wěn)定的環(huán)境。 7. Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, and checks). 利用一切的辦法應(yīng)付突如的變化。（比如：工作時間表，樓層計劃表，預定，和核查。） 8. Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 處理諸如臨時預訂等常見問題。 9. Conduct taste panels and menu classes on a daily basis for restaurant. 每日進行食物和菜譜研設(shè)。 10. Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在換班時，如有需要，須協(xié)助其他工作人員，以滿足客人的需求。 11. Ensure that only a quality product is served. 保證服務(wù)的品質(zhì)。