1. Assign rooms and delegate jobs to room attendants / housemen.

确定房间和指派工作给楼层服务员。

2. Prepare work schedules and distribute work assignments / projects and room allocations for VIP’s and RA’s fairly.

准备工作安排和安排计划清洁及公平的分配给每位楼层服务员的工作量

3. Keep all linen and supply closets neat, clean and stocked.

保持所有的布草备品柜干净清洁整齐，备量充足。

4. Pick-up computer print-out and room allocations from the Coordinator / Order Taker and act accordingly.

从文员处打印当天的报表

5. Check room attendants while cleaning guestrooms to see if proper and correct procedures are being used.

检查服务员在清洁房间时是否按照正确的方法和流程。

6. Ensure flower arrangements provided in the rooms are fresh, potted plants in good order and not withered and fruits are fresh.

确保房内的花和水果是新鲜的，小植物保持良好状态

7. Ensure that all amenities and guests supplies are complete and according to standard set-up.

确保所有的备品和客用品都按照标准摆放。

8. Check out-of-order rooms for developments and progress, Follow up with engineering

检查坏房的进展和计划并协调工程部及时维修。

9. Inspect the carpets shampooed, repaired or re-installed in the guest floor to ensure that the standard set forth is met.

检查清洗地毯，维修客房地板，保证一切按标准操作。

10. Inspect guestrooms and public areas. Ensure that they are neat, clean, orderly and sanitary.

检查公共区域，保证他们整齐，干净，卫生